Privacy Policy


Effective Date:

December 11, 2024


AVM Coaching LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website avmcoaching.com ("the Site"). By accessing or using the Site, you consent to the practices described in this policy.



1. Information We Collect

We collect personal information when you:


1.1. Information You Provide to Us

Account Information: Name, email address, phone number, and payment details when you register or make a purchase.

Contact Information: Submitted through forms, surveys, or when contacting customer support.

Purchase Data: Transaction history, products/services purchased.


1.2. Information Collected Automatically

Cookies and Tracking Data: We use cookies, web beacons, and similar technologies to track browsing behavior and Site performance.Device and Usage Data: IP address, device type, operating system, and browsing history when you access the Site.



2. How We Use Your Information

We use your personal information to:

Provide and manage services, including courses, coaching programs, and digital products.Process payments and fulfill orders.Send transactional communications (purchase confirmations, service updates).Email and SMS Marketing:Send newsletters, promotions, and special offers.Provide personalized marketing based on preferences and past purchases.Conduct surveys, contests, and customer feedback initiatives.


Opt-Out Options:

You can unsubscribe from emails using the "unsubscribe" link in our emails or reply "STOP" to any SMS we send.



3. Sharing of Information

We will not share, sell, or rent your personal information to third parties, except as described below:

Service Providers: We share information with third-party vendors who help operate our business, such as payment processors, marketing services, and IT support.

Legal Requirements: We may disclose personal data if required by law or in response to valid legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business assets.



4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure data storage. However, no internet transmission is entirely secure, and we cannot guarantee complete data security.



5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience by:

Remembering login details and preferences.Analyzing traffic and user behavior.Serving relevant ads based on browsing history.

You can adjust cookie settings through your browser preferences. Note that disabling cookies may affect Site functionality.


6. Your Privacy Rights (GDPR, CCPA, CAN-SPAM Compliance)

6.1. General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

Right to Access: Request a copy of your personal data.

Right to Rectification: Correct any incomplete or inaccurate data.

Right to Erasure: Request deletion of your personal data where legally permissible.

Right to Data Portability: Request transfer of your data to another provider.

Right to Restrict Processing: Limit how we process your data in specific circumstances.

Right to Withdraw Consent: Opt-out of marketing communications at any time.


To exercise your GDPR rights, contact us at [email protected]

.

6.2. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under the CCPA:

Right to Know: Request information about what personal data we collect, how we use it, and who we share it with.

Right to Delete: Request deletion of your personal information.

Right to Opt-Out: Decline the sale of personal information.

Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.


To submit a CCPA request, contact us at [email protected]. Please include “CCPA Request” in the subject line.



6.3. CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act by ensuring the following:


Clear Sender Information: All marketing emails clearly state our company’s identity and contact details.

Accurate Subject Lines: We do not use misleading subject lines.

Opt-Out Options: Every marketing email contains an easy way to unsubscribe.

Timely Unsubscribes: Requests to unsubscribe are processed within 10 business days.


If you wish to opt-out of email marketing, use the "unsubscribe" link included in our marketing emails or contact us at

[email protected].


7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before submitting personal information.



8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take steps to delete it promptly.



9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through the Site or by email, and we encourage you to review this page regularly for the latest updates.



10. Contact Us


For questions or concerns about this Privacy Policy, please contact us at:


AVM Coaching LLC

Email:

[email protected]

Phone:

844-777-0784

Address:

2209 Commerce Rd, Ste. 4

Forest Hill, MD 21050



Acceptance of Policy:


By using this Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.